Translation Assistance Needed

This article will walk through how to record Translation Assistance Needed and Preferred Language for all project types.

What is Translation Assistance Needed?

All projects are required to collect this data element for Head of Households enrolled in their projects after October 1, 2023 at project start. It records whether a client needs translation assistance and their preferred language information. 

Use of Translation Assistance Needed

All Project Types for entries after October 1, 2023

All projects are expected to record whether a client needs access to translation services for Head of Households enrolled in their projects after the data standard change date. This information is used to help determine how many clients need translation services and which languages are most often needed. It is a two-part question asking whether or not translation assistance is needed and if it is, which language is preferred by the client.

Reasonable language accommodations may be required if your agency receives federal financial assistance. 

Recording Translation Assistance Needed

1. Set Enter Data As Mode.
2. Search for client by name or HMIS ID.
3. Set Back Date Mode.
4. Click on the Entry/Exit tab and click Add Entry/Exit.
5. Complete data entry for all applicable data elements. Translation Assistance Needed is located below the NC Natural Disaster/Storm information section. 
   
   • Select the correct response for if translation assistance is needed from the dropdown menu.
6. If "Yes" is selected, additional questions will appear requesting information on Preferred Language.
   • If their preferred language is listed, select it. If not, select "Different Preferred Language".
   • If "Different Preferred Language" is selected, type the name of their preferred language in the text box.
   • 
7. Finish data entry as normal and click Save & Exit to complete the Project Start data entry.

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